Shipping policy

UK Delivery

Teddy Scoops currently delivers to UK addresses only.

We carefully prepare and package every order before dispatch.

Standard Delivery — £4.99
Estimated delivery: 3–5 business days

Express Delivery — £6.99
Estimated delivery: 1–2 business days

FREE Standard Delivery on orders over £50

Delivery estimates are provided as a guide and may occasionally be affected by circumstances outside our control.

Personalised & Made-to-Order Items

Personalised and made-to-order products may require additional preparation time before dispatch. Where applicable, estimated preparation or dispatch times will be shown on the individual product page.

Multiple Items

Where possible, items purchased together will be sent in one parcel. Occasionally, an order may arrive in more than one parcel.

Incorrect Delivery Details

Please check your delivery address carefully when placing your order. If you notice an error, contact us as soon as possible at teddyscoopsuk@gmail.com. We cannot guarantee that an address can be changed once an order has been dispatched.

Damaged or Missing Orders

If your parcel arrives damaged, or you believe it has been lost in transit, please contact us at teddyscoopsuk@gmail.com with your order number and we'll help resolve the issue.

Questions

For any questions about delivery, please contact teddyscoopsuk@gmail.com.